Frequently Asked Questions
Everything you need to know about shopping with Rondo Truck & Trailer Sales
How long will it take for my order to ship?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. Shipping rates and delivery times for Canadian orders will be calculated at checkout.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I ensure I am ordering the correct size?
Each product page includes a detailed size chart. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.